Total Solutions | Support Portal

SWITCHING ON/OFF

Press down and release ON/OFF key. The device comes on or goes off.

CHANGING MODES

Press the MODE key to access the desired mode and type password for the mode selected.

Passwords for Mode

Sales – 0 Z                            Report – 11111

Report X – 22222                  Program – 33333

ENTERING SALES MODE

1. Press MODE key until Sales ----- is displayed.

2. Type 0 and Press TOTAL

MAKING CASH SALE

With Article – No fixed Prices + Client + Quantity

1. Press PLU to view programmed Articles

2. Select desired article by scrolling with Upward or Down arrow, or by pressing article number

3. (Press QTY, Enter the quantity and press Total)

4. Press PRC and enter VAT inclusive amount

5. Press TOTAL twice

6. Enter Client Number if available and press TOTAL. If not available Press MODE

7. Press ST (to confirm that the amount is correct)

8. Press TOTAL.

With Article – Fixed Price + Client + Quantity

1. Press PLU to view programmed Articles

2. Select desired article by scrolling with Upward or Down arrows, or by pressing article number

3. (Press QTY, Enter the quantity and press Total)

4. Enter the Client Number if available and press TOTAL. If not Press Mode

5. Press ST (to confirm that the amount is correct)

6. Press TOTAL

MAKING INVOICE SALE

1. Press Upward Arrow, select invoice and press TOTAL

2. Enter Client Number and Press TOTAL. If not available press ST

3. Press PLU to view programmed Articles

4. Select desired article by scrolling with Upward or Down arrow, or by pressing article number

5. (Press QTY, Enter the quantity and press Total)

6. Press PRC and enter VAT inclusive amount

7. Press TOTAL twice

8. Enter Client Number if available and press TOTAL. If not available Press MODE

9. Press ST (to confirm that the amount is correct)

10. Press TOTAL.

SELECTING PAYMENT MODES

1. Press FUNC + PY after pressing Mode Twice (Number 6 above) to select the mode required.

2. Proceed to number 7 (Press ST or TOTAL).

MAKING A CREDIT NOTE

1. Press MODE to enter Sales Mode

2. Type 0 and Press Total

3. Press the Arrow Pointing up to enter INVOICE CATEGORY

4. Select Credit Note and Press Total

5. Enter the Relevant CU Invoice Number e.g., 0000000001 and Press Total

6. Enter Client Number and Press Total, if not available Press ST

7. Press PLU & select Article sold

8. Press QTY to enter quantity (if any was sold) and press TOTAL

9. Press PRC to enter price per article and press TOTAL Twice

10. Press ST then Total

MAKING A DEBIT NOTE

1. Press MODE to enter Sales Mode

2. Type 0 and Press TOTAL

3. Press the UP Arrow to enter INVOICE CATEGORY

4. Select Debit Note and Press Total

5. Enter the Relevant CU Invoice Number e.g., 0000000001 and Press Total

6. Enter Client Number and Press TOTAL, if not available press ST

7. Press PLU & select Article sold

8. Press QTY to enter quantity (if any was sold)

9. Press PRC to enter price per article and press TOTAL Twice

10. Press ST then Total

MAKING A COPY OF RECEIPT

To make a copy of a receipt, Press %- or Left Arrow immediately after producing the receipt

ERROR CORRECTION

1. Press VD button

2. Press ST (Ensure total is 0.00. If not Press VD followed by ST again)

3. Press TOTAL and start again

TESTING TRANSMISSION TO KRA

1. On PROGRAM, enter Password 33333

2. Scroll to TEST and press TOTAL

3. Scroll down to Diagnostics and press Total

4. On the generated receipt, check if last issued invoice matches the Last inv: on KRA’s LAST SENT DOCUMENTS

CONNECTION TO TIMS

Option 1: Use LAN cable to connect to internet

Option 2: SSD Card inserted on the unit, buy data using another line

Option 3: WIFI Connection

1. Press MODE

2. Scroll to PROGRAM

3. Enter Password 33333

4. Scroll to Peripherals or Press 9 and Press Total

5. Press Total on the WIFI and wait as it scans

6. Select the WIFI number e.g. 1 or 2 with the correct SSID and Press Total

7. Enter the Password of the WIFI connection and Press Total

8. Press MODE once done to go back to the Date & Time Screen

ERROR CODES

Below are error codes that you may experience when doing a credit note.

Table for M23 keys and the corresponding letters